Insurance Basics

When you're applying for an Individual or Family plan, understanding health insurance basics can help you find your best health plan and know how it works.

Plan types

Type of Plans

When looking for the right health plan for you, you may come across several different options like:

Health Insurance Costs

Learn what premiums, deductibles, copayments and coinsurance are and how they work together.

Review costs

How to Enroll

You have several ways to enroll in a BCBSNM health plan.

Research now

 

2022 Special Enrollment Period (SEP)

If you go through a qualifying life event, you can still enroll in a health plan during the Special Enrollment Period. 

Browse plans

Health Care Terms

Look up common health care terms in our glossary.

Search glossary

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Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-888-809-1135
Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT

Customer Service:
1-866-236-1702
Calls may or may not be answered inside the United States.

Monday – Friday: 6 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed

Already a member?
Call the Customer Service number listed on your member ID card.

New to Medicare or Need Help Shopping for a Plan?

Call us at 1-866-286-6159 TTY 711

We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

BCBSNM policies have exclusions, limitations and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call BCBSNM at 1-866-445-1396 or contact your independent, authorized broker.

P2017 Rev 2/22