The Patient ID Finder tool allows providers to obtain the BCBSNM patient ID number and group number by entering patient-specific data elements. This tool is available in the BCBSNM-branded Payer Spaces section via the Availity Portal for BCBSNM commercial, Federal Employee Program® (FEP®), on and off-exchange, Medicare Advantage, and New Mexico Medicaid members.
For navigational assistance, refer to the Patient ID Finder User Guide.
Note: This tool does not reflect the patient's eligibility or benefits. Refer to the Eligibility and Benefits User Guide for assistance with obtaining real-time eligibility and benefits information via Availity.
If you are not yet registered, sign up today at Availity , at no charge. If you need registration assistance, contact Availity Client Services at 800-282-4548.
Email our Provider Education Consultants. Be sure to include your contact information, Tax ID and/or Billing NPI number.
Checking eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member's eligibility and the terms of the member's certificate of coverage applicable on the date services were rendered. If you have any questions, please call the number on the member's ID card.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.