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If you need help communicating with BCBSNM, we can help. We offer bilingual interpreters for members who call Customer Service. Our staff includes Customer Advocates who speak Spanish. If you need language services or have questions about your health plan, please call us toll-free at 1-877-994-BLUE (2583). You can also contact Customer Service with a secure message through Blue Access for Members.
BCBSNM Customer Service
BCBSNM Health Services
BCBSNM Behavioral Health Unit
Note: Prior to contacting the State of New Mexico General Services Department of the Risk Management Division, please contact your Benefit Specialist at your location or BCBSNM Customer Service.
Visit the State of New Mexico Group Benefits Plan website to access more benefit information. When you finish visiting that site, simply close the new window to return to the BCBSNM site.