Online Transaction User Guides

Online administrative transactions can help streamline your workflow by providing fast and secure access to member information. The following tip sheets can help you navigate real-time requests for eligibility and benefits, claims status, and electronic health records.

Eligibility and Benefits

To obtain detailed benefits information, you can use Availity's Eligibility and Benefits tool. This free online tool can provide you with copayment, coinsurance, deductible, and other important information. Go to Availity  to register for this free, time-saving tool.

For additional details, refer to the Availity Eligibility and Benefits User Guide

Other Availity User Guides

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.