Clinical Quality Improvement Reference

Blue Cross and Blue Shield of New Mexico (BCBSNM) Quality Improvement and Accreditation Department strives to provide products and services of the highest quality and value with a direct focus on meeting the needs of the customer. The process for delivery of care and services is constantly changing offering ongoing opportunities for improvement.

We support you in your efforts to provide quality services and products and believe that through monitoring and evaluation, we can work together to benefit both members and healthcare providers. This resource applies to our commercial and retail products and was created as a reference for clinical quality improvement.