New Mailing Addresses for Paper Claims

We’re updating our mailing addresses for faster claims processing. Electronic claim submission is preferred, but if you need to submit paper claims, use the following new addresses.

For Group, Individual and Family, and HMO plan claims previously sent to P.O. Boxes 27630 and 11968, please submit to:

P.O. Box 660058
Dallas, TX 75266-0058

For Indian Health Service claims previously sent to P.O. Box 13509, submit to:

P.O. Box 650267
Dallas, TX 75265-0267

For Blue Cross Community Centennial claims and appeals previously sent to P.O. Box 27838, submit to:

  • Claims: BCBSNM, P.O. Box 650712 Dallas, TX 75265-0712
  • Appeals: BCBSNM, P.O. Box 660717 Dallas, TX 75266-0717

Please update your contact information for us with these new addresses. Mail sent to our previous P.O. Boxes will be forwarded to the new addresses while we transition.

See our Submitting Claims page for more information. For Blue Cross Medicare Advantage™ addresses and contact information, see our contacts list