Turquoise Care for Native Americans

Blue Cross and Blue Shield of New Mexico (BCBSNM) has been insuring New Mexicans since 1940. We are committed to the well-being of the communities we serve. This includes Native Americans who live on or off tribal lands.

BCBSNM is one of the managed care organizations that offers Medicaid health plans. Our plan is called Blue Cross Community Centennial. It is designed to help meet the health care needs of all New Mexicans. If you qualify for the New Mexico Medicaid program, you can choose to enroll in this plan.

Some of the health programs, services and tools we offer include:

Value-Added Services	The plan covers more than just standard Medicaid benefits. We also offer extra services to help keep you and your family healthy. Learn more
Native American Traditional Healing and Wellness Benefit	Native American members can get a grant for services provided by a Traditional Healer. Call 1-877-232-5518 to request the Traditional Medicine Benefit. Members with hearing or speech loss can call the TTY line at 711. Learn more
Maternity Services	If you are a member who is pregnant, you can receive a car seat, portable crib or diapers from Finity at no charge. Call 1-877-806-8964 to learn more.
Care Coordination	If you have health issues, Care Coordination can help you manage them. You can learn about health care you may need. Our case managers may be able to help if you have: Multiple health issues A complex illness A high number of ER visits or hospital stays because your condition is not under control Members can ask to be assigned to a Native American Care Coordinator for help with their health care needs. Learn more
Long-Term Care and Community Benefit	The plan covers long-term care services. These services help you meet health or personal needs. This type of care can help you stay independent. Learn more
Behavioral Health Services	Behavioral health can affect overall health. We want to help members get quality care for their mind and body. This care is meant to help those with: Emotional needs or concerns Mental health diagnosis Substance abuse concerns The type of service needed depends on the situation. Our Care Coordinators can help. They can help members find out what is covered. They can also let you know if a service needs to be approved before you get treatment. Learn more
Transportation Services	Non-emergency medical transportation is a benefit of the plan. BCBSNM contracts with ModivCare^TM for transportation services. This includes rides to and from a health care facility. These services are for members who have no other way to get to a doctor. ModivCare will make sure your medical needs are approved before the ride is arranged. Learn more
Preventive Screenings	Here are guidelines to help you manage your care. Ask your doctor about what screenings you might need. Preventive Care Guidelines for Adults

Learn more about how this plan works in the Member Handbook.

Native American Advisory Board

The Native American Advisory Board (NAAB) is a team that can advise BCBSNM on issues related to Native Americans. NAAB plays a key role in helping BCBSNM improve the health plan. We want to know your experience with the health plan and the health care you receive. This board can include health plan members and their family. It may also include appointed tribal representatives and providers. Check the schedule for upcoming NAAB meetings.

Need More Information?

Contact Blue Cross and Blue Shield of New Mexico
BCBSNM Tribal Liaisons:
Bonnie Vallo (Laguna/Acoma Pueblo) – (505) 816-2210
Julia Platero (Diné Nation) – (505) 816-2131
Winona Gishal (Diné Nation) – (505) 816-2116
New Mexico Department of Health – The Health Care Authority (HCA) website provides information about the Turquoise Care program and more
Yes New Mexico – HCA’s member portal for assistance (Medical, Food, Cash, Energy)