All members can enroll in the Turquoise Rewards Program. This program allows you to earn reward points (credits) when you take certain healthy actions*. You will get a catalog when you earn your first points. Spend your points at the Turquoise Rewards online store. Choose from lots of catalog items.
Value-Added Services
Blue Cross and Blue Shield of New Mexico covers more than just standard Medicaid benefits. We also offer extra services to help keep you and your family healthy. These are called Value-Added Services (VAS). Call Member Services to find out if you are eligible for some or all of these services.
Get VAS at No Cost to You
BCBSNM supports your health. Your plan includes many VAS at no cost to you. Here are just some of the extra services offered to members.
Physical Health Services
- Virtual Health Partners – Members can get 24/7 virtual access to health experts, tools and live events. These can help them modify their diet, fitness and lifestyle to get healthy.
- Home Meal Delivery – This is for members who transition from an inpatient or long-term facility to the community. It’s helpful for those who can’t shop for food or prepare meals.
- Respite Care – This care is for members with complex needs who struggle with basic things like shopping or going out to eat. The Friends and Family Circle VAS will pay a friend or family member to provide care.
- Remote Monitoring Program – The program is for members with chronic health conditions. It helps those who need to have their blood pressure and oxygen levels checked in real time.
- Traditional Healing Benefits – Native American members can get services from a Traditional Healer.
- After School or Youth Activities – Members who are under 18 years old can get $50 to pay for after school or sports activities.
Maternity Support
Are you pregnant and need support so you get the most from your plan? The BCBSNM Care Coordination program can help. When you are in the program, you can get a New Baby Kit that includes baby essentials at no cost.
- One box of Diapers (size 1 or 2)
- Infant Car Seat
- Portable Crib/Play yard
Behavioral Health Services
- Wellness Centers – These centers provide resources for members with mental health needs.
- Friends and Family Circle – If you care for family members with complex needs, you can get a gift card to enjoy a meal at a restaurant, movie, or shopping.
- Learn to Live Digital Mental Health Programs – Do you deal with anxiety, stress, depression, substance use, panic or sleep problems? There’s an online resource with programs that can help. It’s confidential, and you can access it from anywhere.
- Transitional Living for Chemically Dependent/Psychiatrically Impaired Adults – Members can get access to time-limited living arrangements if they are:
- Enrolled in outpatient substance abuse centers; or
- In active treatment for mental issues.
Earn Member Rewards
Enroll Online
To use your points, you can enroll on the Turquoise Rewards website.
Visit Turquoise Rewards
Call to Enroll
Call Turquoise Rewards to enroll. Or call to make an order with your earned points.
Call 1-877-806-8964What Other VAS Can You Get With This Plan?
Check the list of . Some services are not always offered all year long. Some may have limits or change from year to year.
Get ready to get more from your plan. Call Member Services at 1-866-689-1523 (TTY: 711) to find out more. Ask if you are eligible for some or all of these VAS.
MEMBER RESOURCES
Helpful Tools and Resources
Are you trying to find a provider or locate a form or document to help you manage your plan? Get the information you need. We’re here to help.
Find a Doctor or Hospital
Our Provider Finder® makes it easy to search for providers in your area.
Find a Provider
Forms and Documents
For details about your plan, check your Member Handbook.
Go to Forms and Documents
Learn to Live provides educational behavioral health programs. Members considering further medical treatment should consult with a physician. Learn to Live, Inc. is an independent company that provides online behavioral health programs and tools for members with coverage through BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.
*Points/credits are for qualifying catalog use only. Points/credits have no cash or monetary value and can never be exchanged or redeemed for cash. They are not transferable to other persons. They may not be combined with other member’s points/credits or with other rewards or incentive programs offered by Turquoise Care. Turquoise Rewards are subject to change without notice.