If it’s hard to visit your doctor in person, virtual care is an option. Do you need urgent care right now? Or do you need access to a virtual primary care provider (PCP) to help with your health care needs on a routine basis or as issues come up?
Whether you need help for common health concerns or want to talk with a doctor about setting up a care plan, get access when you need it. Virtual care saves time – you won’t have to travel to a doctor’s office. No matter where you live in New Mexico, you can get access to more doctors online.
There are 2 ways to access virtual care:
Virtual PCP by Galileo®1
Virtual PCP lets you to set up regular visits online for routine care or when issues come up. A PCP will focus on your health and wellness. They can help coordinate care with other providers when needed. Members 18 years and older have access to:
- A U.S. board-certified PCP who will get to know you and your medical history.
- A care team to work with you on a plan to meet your personal health care needs.
- Unlimited online messaging 24/7 with your virtual care team.
- Annual wellness exams.
- Help to manage chronic health conditions.
- Request a lab test or medication.
Virtual Visits by MDLIVE®2
Speak with a doctor or therapist 24 hours a day, 7 days a week for urgent care. Instead of going into a doctor’s office, you can talk with doctor or therapist while at home, work or many other places. A virtual visit can cost less than going to an urgent care center or emergency room.
1 Galileo is a separate company that has contracted with Blue Cross and Blue Shield of New Mexico to operate and administer virtual primary care for members with coverage through BCBSNM. Galileo is solely responsible for its operations and that of its contracted providers. BCBSNM makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.
2 MDLIVE is a separate company that operates and administers Virtual Visits for BCBSNM. MDLIVE is solely responsible for its operations and for those of its contracted providers. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc., and may not be used without permission.