Important Information

Terms of Use and Privacy Statement

Welcome to the Blue Cross and Blue Shield of New Mexico (BCBSNM) website. Please read the following important information, as it describes the policies governing the use of this website, including information concerning privacy, security, links to other websites, copyright infringement and more.

Read the full Terms of Use and Privacy Statement »


HIPAA Notice of Privacy Practices (NoPP)

The Health Insurance Portability and Accountability Act (HIPAA) helps to protect your privacy. Under HIPAA, BCBSNM must give a NoPP to members covered by our insurance plans. The NoPP is a notice that tells how we can use or disclose your personal information. Please note: Members who are covered by a self-funded group health plan should receive a NoPP from their employer. Contact your employer if you need a copy of your plan's NoPP.

Privacy Forms

Under HIPAA you have certain rights related to your privacy. You can use one of our Privacy Forms to make a request related to these rights.

Read the NoPP and access Privacy Forms »


State Privacy Notice

BCBSNM is required by New Mexico state law to provide this notice. It contains additional information about how we protect and use personal data.

View notice 


Code of Business Ethics and Conduct

BCBSNM is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations. BCBSNM has adopted a Code of Business Ethics and Conduct  for our employees, as well as a Vendor Code of Business Ethics and Conduct  for those vendors who conduct business with us and/or provide services to our customers.


Copyright Infringement Notification

If you are a copyright owner or agent and believe that any content on the BCBSNM website infringes upon your copyrights, get information about what information to provide and how to contact us.

View notice »

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