Blue Access for Members
Individual & Family:

I Want to Make a One-Time-Payment

If you want to make a quick and easy one-time payment, visit our secure member portal.

One-Time Payment

Existing members can log in to manage or make another payment.

I Want to Make a First-Time Payment

Remember, your BCBSNM health plan coverage won't start until you make your first premium payment.

First-Time Payment

More Payment Options

In addition to making your payment online, here are other ways you can pay your monthly premium bill:  

Guest Bill Pay

Auto Bill Pay

You can sign up for Auto Bill Pay at any time.

Please log in to sign up for Auto Bill Pay or call Customer Service at 1-866-236-1702.

Phone

Call BCBSNM Customer Service at 1-866-236-1702 and select Make a Payment.

Mail

Mail a personal check, money order or cashier's check to:

Blue Cross and Blue Shield of New Mexico
P.O. Box 650774
Dallas, TX 75265-0774

Be sure you follow all instructions shown on your bill.

In-Person

beWellNM

If you enrolled in an on-Exchange health plan through beWellNM, the New Mexico Health Insurance Exchange, please make payments on their website.

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We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2022 health plan for yourself or family.

Please send us your question so a licensed agent can contact you.

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We can send you an email with information on our health care plans.

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If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

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Please fill out the form below and a Blue Cross and Blue Shield of New Mexico authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

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Sales Questions and Additional Plan Information:
1-888-809-1135

Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT

Customer Service:
1-866-236-1702

Calls may or may not be answered inside the United States.

Monday – Friday: 6 a.m. – 8 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

FiServ and BillMatrix are independent companies that provide banking and account administration/bill payment services for Blue Cross and Blue Shield of New Mexico.