I Want to Make a One-Time Payment

If you want to make a quick and easy one-time payment for your Individual and Family or Medicare plan, visit our secure member portal.

I Want to Make a First-Time Payment

Remember, your BCBSNM health plan coverage won't start until you make your first premium payment.

If you enrolled in your plan through beWellnm, visit their website to make your first payment.

More Payment Options

In addition to making your payment online, here are other ways you can pay your monthly premium bill:  

Guest Bill Pay

Auto Bill Pay

You can sign up for Auto Bill Pay at any time.

Please log in to sign up for Auto Bill Pay or call Customer Service at 1-866-236-1702.

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If you enrolled in an on-Exchange health plan through beWellNM, the New Mexico Health Insurance Exchange, please make payments on their website.


Mail a personal check, money order or cashier's check to:

Blue Cross and Blue Shield of New Mexico
P.O. Box 650774
Dallas, TX 75265-0774

Be sure you follow all instructions shown on your bill.

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Call BCBSNM Customer Service at 1-866-236-1702 and select Make a Payment.

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Frequently Asked Questions

  • What's included in my monthly bill and how can I pay?

    When you’re searching for a new health plan, you’ll find how much each plan’s monthly payment is. That set monthly amount, or premium, is what keeps your coverage active. When you visit a doctor, you might also need to make payments for things like your copay or deductible: A copay is a set fee you’ll always pay when you visit your doctor or pick up your prescription, even after you meet your deductible.

    To find your current bills and review your payment history, please log in to our secure payment portal.

  • Is there a way I can set up automatic payments?

    Your monthly health insurance bill is what keeps your plan active. It’s important to pay your bill by its due date every month or you could lose coverage.

    Auto Bill Pay helps you set up automatic payments every month, so you don’t forget to pay your health plan bill. You can sign up for Auto Bill Pay by logging in to our payment portal or visiting the Payments and Billing section in Blue Access for MembersSM.

  • Why did I have to pay for my doctor's visit or procedure?

    When it’s time to pay for your doctor’s visit or health care procedure, there are a few balances that may need to be paid by you instead of your insurance: the deductible, coinsurance, and copay.

    A deductible is the amount you’ll have to pay for most care before your health plan starts paying. Coinsurance, or the amount of the bill not covered by your insurance, will kick in after you meet your deductible. You may also have a copay, or a low, preset cost you’ll have to pay towards your doctor’s visit or prescription.

    Learn about your deductible and out-of-pocket costs.

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FiServ and BillMatrix are independent companies that provide banking and account administration/bill payment services for Blue Cross and Blue Shield of New Mexico.