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Blue Access for Members
Individual & Family:

More Payment Options

In addition to making your payment online, here are other ways you can pay your monthly premium bill:  

Guest Bill Pay

Auto Bill Pay

You can sign up for Auto Bill Pay at any time.

Please log in to sign up for Auto Bill Pay or call Customer Service at 1-866-236-1702.

Phone

Call BCBSNM Customer Service at 1-866-236-1702 and select Make a Payment.

Mail

Mail a personal check, money order or cashier's check to:

Blue Cross and Blue Shield of New Mexico
P.O. Box 650774
Dallas, TX 75265-0774

Be sure you follow all instructions shown on your bill.

In-Person

beWellNM

If you enrolled in an on-Exchange health plan through beWellNM, the New Mexico Health Insurance Exchange, please make payments on their website.

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We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2022 health plan for yourself or family.

Please send us your question so a licensed agent can contact you.

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Please fill out the form below and a Blue Cross and Blue Shield of New Mexico authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

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Sales Questions and Additional Plan Information:
1-888-809-1135

Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT

Customer Service:
1-866-236-1702

Calls may or may not be answered inside the United States.

Monday – Friday: 6 a.m. – 8 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

FiServ and BillMatrix are independent companies that provide banking and account administration/bill payment services for Blue Cross and Blue Shield of New Mexico.