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Blue Access for Members
Individual & Family:

Payment Options

In addition to making your payment online, here are other ways you can pay your monthly premium bill:  

Guest Bill Pay

One-Time Payments

If you'd like to make a one-time payment through our automated system using your checking account information, debit card or credit card, call 1-866-680-5505.

You can also visit BillMatrix to make a one-time payment with your debit card.

Binder Payments

If you'd like to make your first-time payment, or binder payment, call us at 1-866-236-1702 for your payment options.

Mail

Mail a personal check, money order or cashier's check to:

Blue Cross and Blue Shield of New Mexico
P.O. Box 650774
Dallas, TX 75265-0774

Be sure you follow all instructions shown on your bill.

In-Person

beWellNM

If you enrolled in an on-Exchange health plan through beWellNM, the New Mexico Health Insurance Exchange, please make payments on their website.

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We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2022 health plan for yourself or family.

Please send us your question so a licensed agent can contact you.

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Please fill out the form below and a Blue Cross and Blue Shield of New Mexico authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

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Sales Questions and Additional Plan Information:
1-888-809-1135

Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT

Customer Service:
1-866-236-1702

Calls may or may not be answered inside the United States.

Monday – Friday: 6 a.m. – 8 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

FiServ and BillMatrix are independent companies that provide banking and account administration/bill payment services for Blue Cross and Blue Shield of New Mexico.