If you'd like to make a one-time payment through our automated system using your checking account information, debit card or credit card, call 1-866-680-5505.
You can also visit BillMatrix to make a one-time payment with your debit card.
If you'd like to make your first-time payment, or binder payment, call us at 1-866-236-1702 for your payment options.
Mail a personal check, money order or cashier's check to:
Blue Cross and Blue Shield of New Mexico
P.O. Box 650774
Dallas, TX 75265-0774
Be sure you follow all instructions shown on your bill.
If you enrolled in an on-Exchange health plan through beWellNM, the New Mexico Health Insurance Exchange, please make payments on their website.
Send us a question or request more information. Our team is here to help you get a 2022 health plan for yourself or family.
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Sales Questions and Additional Plan Information:
1-888-809-1135
Calls may or may not be answered inside the United States.
Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT
Customer Service:
1-866-236-1702
Calls may or may not be answered inside the United States.
Monday – Friday: 6 a.m. – 8 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed
Already a member?
Call the Customer Service number on the back of your member ID card.
FiServ and BillMatrix are independent companies that provide banking and account administration/bill payment services for Blue Cross and Blue Shield of New Mexico.