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BCBSNM Legal and Privacy

Privacy Practice Notice and Forms

Privacy Practices Notice

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) helps to protect your privacy. If you are covered by a health plan, you should get a Privacy Practices Notice.  

Blue Cross and Blue Shield of New Mexico (BCBSNM) is required by federal and state law to give a Privacy Practices Notice to plan members. The notice explains how BCBSNM can use and share a member’s health and financial information. The notice is different than the website Privacy Statement. 

Privacy Forms

You have certain rights related to your privacy. To make a request regarding these rights, use a privacy form. You can: 

  • Print out a form. Complete and sign the form, then mail it to the address shown on the form.  
  • Request to have a certain form sent to you. Call the customer service number shown on your member ID card. 

Privacy Questions or Concerns

Do you have questions or concerns about your privacy rights?  

  • Call: Use the customer service number on your member ID card. Or you can call 1-877-361-7594
  • Write to: 

    Privacy Office
    Blue Cross and Blue Shield of New Mexico
    300 E. Randolph St. 
    Chicago, IL 60601-5099

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