Submit Electronic Professional and Facility Claims via the Availity® Provider Portal

December 15, 2020

The Availity Provider Portal offers providers a no cost solution to submit electronic Professional and Institutional claims (ANSI 837P and 837I transactions) to Blue Cross and Blue Shield of New Mexico (BCBSNM). Electronic claim submission can accelerate the claim and reimbursement process.

You must be registered with Availity to use the Claim Submission tool for electronic professional and facility claims. You can sign up today at Availity Learn more about third-party links, at no charge. For registration assistance, call Availity Client Services at 800-282-4548. This Availity portal option doesn't require the use of a separate clearinghouse or practice management system.

How to access and use Availity's Claim Submission tool

  1. Log in to Availity Learn more about third-party links
  2. Select Claims & Payments from the navigation menu
  3. Select Facility Claim or Professional Claim
  4. Within the tool, select your Organization, Transaction Type and Payer
  5. Complete the required fields

Online claim submission via Availity allows you to submit a single claim or add to batch and send multiple claims to BCBSNM at the same time. Once submitted, you can confirm BCBSNM's receipt of the claim(s) and check claim status in real-time, all within the Availity portal.

For More Information

Watch for the new Electronic Professional Claim Submission User Guide and Electronic Facility Claim Submission User Guide coming soon to the Provider Tools section of our website.

If you need further assistance or customized training, contact our Provider Education Consultants.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.