January 18, 2022
You may have seen a communication that we have delayed the launch of our new Laboratory Benefit Management program with Avalon Health Solutions.
We delayed this launch, originally set for Jan. 1, 2022, because we required additional time to improve the program with Avalon. These improvements will increase operational efficiencies, including, but not limited to, a more robust claims advice tool and additional trainings.
Our new date to launch the program with Avalon will be on or after May 1, 2022.
In the meantime, we will continue to offer the same high level of service to our members and you, as a provider, for lab claim processing. Please continue to follow the normal claim submission process.
We will continue to update you through our normal provider communications channels of News Updates and Blue Review. Watch for new dates and times for future training opportunities.