If you provide behavioral health services to our members, you may receive a request to collaborate with us as part of our Behavioral Health Case Management program.
Certain Blue Cross and Blue Shield of New Mexico (BCBSNM) members can choose to participate in this program. BCBSNM case managers – including Licensed Clinical Social Workers, Licensed Professional Counselors and Registered Nurses - help with planning and coordinating the members' care.
If you receive a Provider Collaboration Fax Form from a BCBSNM case manager requesting clinical information about a member participating in this program:
Please fill out the form with the most recent clinical data, including diagnoses, medications and collaborations with other providers.
Return the form as soon as possible to the secure fax number or email listed on the form.
The information you provide is a key component in helping the case manager close gaps related to the member’s care.