2025 Impact Report
Our People
Our employees are the heart of a culture of caring that supports health and well-being for our members, customers and communities.
volunteer hours
employee volunteers
employees in Business Resource Groups
In Our Communities
Showing up in our communities is a vital part of our culture of caring. In 2025, more than 330 employees volunteered more than 7,800 hours with more than 180 nonprofit organizations in New Mexico.
By logging their hours with our Blue CorpsSM program, they generated more than $12,000 in matching donations for organizations they served.
Through Blue Corps, our volunteer ambassadors and advocates organized and promoted 60 events in our buildings and in our communities to empower our teams to make an impact.
“Volunteering is one of the most practical and profoundly rewarding things I can choose to do with my time,” says Natalie Roy, our 2025 Volunteer of the Year. “I’m not donating hours — I’m investing in myself and my community.”
She logged more than 160 hours in 2025 serving Ronald McDonald House Charities, Paws and Stripes, Blue Star Mothers of America, Friends of New Mexico Fisher House and Roadrunner Food Bank.
Building a Culture of Caring
Because we’re committed to creating a dynamic and caring workplace, we encourage innovation, collaboration and personal growth and strive to ensure all employees feel heard and valued.
We bring this to life through our Employee Experience Councils and Business Resource Groups, which unite employees and leaders in shaping a workplace built to recognize, respect and celebrate unique experiences and perspectives.
In 2025 nearly 300 New Mexico employees participated in one or more of our Business Resource Groups, which provide all employees with the opportunity to connect with others who share similar interests and foster a sense of community inside and outside of work.
Turning employee voices into action, we strengthen our culture of caring and make critical connections that help all of us better serve our members and offer products and services that meet their needs.