Skip to main content

INDIVIDUAL & FAMILY

Find Out What's Next

Track your Blue Cross and Blue Shield of New Mexico health insurance application, learn how to use your benefits and more.

Woman talks on her phone while working on her laptop

TIMELINE

What To Expect & When

Document icon

Receive Your Membership Documents

Within 5 to 7 days of paying your first premium, you’ll start getting membership documents.

Member ID card icon

Receive Your Member ID Card

Member ID cards for you and your dependents should arrive in the mail within 10 days.

Bandaid icon

Your BCBSNM Coverage Begins

Your coverage will normally start on the first day of the month after you submit your application. This can take anywhere from 1 to 30 days.

Application Status

Track Your Application Status

If you created an account on our shopping platform, you can log in to find out where your application is in the enrollment process.

Check Your Status

NEXT STEPS

So You've Just Applied – What’s Next?

Once you’ve submitted your application, there are a few things you should do to make sure your coverage goes into effect so you can use it.

MAKE A PAYMENT

Pay Your First Premium

You’ll need to make your first payment, or your premium payment, before your plan’s coverage begins.

Pay Your Premium
Woman looking at her mobile member ID card on her phone

Member Benefits

Review Your Benefits

The best way to use your coverage is to understand it. Some important new member documents are your:

RESOURCES

Get Started Using Your BCBSNM Plan

You’ve submitted your application and made your first premium payment — welcome to BCBSNM. Now that you're a member, you can start using your benefits, choose how to receive your important information and more.

Hand holding a cellphone icon

Sign up for your member account

Create your BCBSNM member account with your member ID card.

Sign up
Hand holding coin icon

Set up Auto Bill Pay

Sign up for Auto Bill Pay to make sure you don’t miss your payments. When you sign up, you'll earn $10 in Blue Points℠ rewards.

Log in to sign up
Doctor icon

Verify your primary care provider (PCP)

Change or search for in-network care by using Provider Finder® in your member account.

Find care
Cellphone with text bubble icon

Choose your communication preferences

Choose how to receive and manage your membership materials. Start by opting to get your member communications by email. By choosing to go paperless, you'll earn $10 in Blue Points℠ rewards.

Go digital
Cellphone with checkmark icon

Download our mobile app

Access your member account, online payments and more member tools on the go.

Learn about our mobile app
Health care facility icon

Understand your care options

Knowing where to go for care, from your primary care provider to more urgent care options, can help save you money

Know your options

Additional Benefits

Benefits Beyond Your Health Plan Coverage

Track your wellness journey through the Well onTarget® program to earn up to $100 in gift cards annually with Blue Points℠ rewards. Find discounts for health and wellness purchases through Blue365®. Learn how to start using your BCBSNM benefits.

Explore BCBSNM Benefits

Well onTarget and AlwaysOn are owned and operated by Onlife Health Inc. an independent company that provides digital health management for members with coverage through Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas. No endorsements, representations or warranties are made regarding third-party vendors and the products and services offered by them.

Blue Points Program Rules are subject to change without prior notice. See the Program Rules on the Well onTarget Member Wellness Portal at wellontarget.com for further information. The Well onTarget member rewards redemption services is provided by an independent third party.