We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2020 health care plan for yourself or family.

Tab One Ask Question

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Ask a Sales Question

Please fill out the form below and a licensed agent will contact you to help answer your questions.

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Tab Two Request Brochure

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Request a Brochure

Please fill out the form below and we will send you information about our health insurance plans.

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If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

You must be at least 18 years old to submit a request.

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Tab Three Request Agent

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Online Agent Request Form

Please fill out the form below and a Blue Cross and Blue Shield of New Mexico authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

Please select the product you are interested in
Please enter a valid first name
Please enter a valid last name
Please enter a valid email address
Please enter a valid date of birth (MM/DD/YYYY)
Please enter a valid city
Please select a state
Please enter a valid zip code
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You must be at least 18 years old to submit a request.

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Tab Four Call Us

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Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-888-809-1135
Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT

Customer Service:
1-866-236-1702
Calls may or may not be answered inside the United States.

Monday – Friday: 6 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

New to Medicare or Need Help Shopping for a Plan?

Call us at 1-866-286-6159 TTY 711

We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

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Special Enrollment - Losing Job-Related Health Plan

If you no longer have health coverage through your job, you might be able to get a new health plan. You may qualify to buy a Blue Cross and Blue Shield of New Mexico (BCBSNM) health plan during the Special Enrollment Period (SEP). If not, you may have other choices.

SEP Qualifying Life Event and Documentation

You could lose your job-related health plan for many reasons. These are called qualifying life events and may be:

Documentation

You'll need to send in documents, or proof, showing your life event date. This may be a company letter or other job records. View a full list of required documents PDF Document.

Your New Health Plan Options

Based on your age and income, you may be able to enroll in a:

Getting a New Health Plan

Each type of health plan has dates, deadlines and information for you to review.

Individual
Health Plan
Medicare
Health Plan
Medicaid
Health Plan
Deadlines

In most cases, you'll have 60 days (counting weekends and holidays) from your qualifying life event's date.

However, losing a job-related health plan may let you buy a health plan up to 60 days before losing your job-related coverage.

Initial Enrollment Period
This is 7 months – the 3 months before your 65th birthday, the month of your birthday and the 3 months after your birthday.

Annual Enrollment Period
Most often runs October 15 through December 7 each year.

There's no SEP, so you can apply at any time.

Note: Members of American Indian and Alaska Native tribes can apply for health care coverage any month of the year.

Buying Your Health Plan
Financial Help

See if you qualify for a subsidy, also called a premium tax credit.

Learn if you qualify to lower prescription costs Learn more about third-party links.

Check your state agency's website for details.

1BCBSNM does not make Medicaid eligibility determinations or take Medicaid applications.



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