Contact Us

Do you have questions about our new Blue Cross and Blue Shield of New Mexico plan for Turquoise Care?

Call us toll-free at 1-866-689-1523 (TTY: 711), Monday through Friday, 8 a.m. to 5 p.m. MT. 

Do you want to find out about how to enroll with Medicaid?

To learn more about the New Mexico Medicaid Program, visit the New Mexico Human Services Department (HSD) website

Do you have questions about your Medicaid status or need to update your information with the state?

If you are a current plan member and your address or income has changed, report your changes at Or call HSD at 1-800-283-4465 (TTY: 711).  

Alternative Formats

You can get the information on this website in Spanish. You can also get this information in alternate formats. To request this information in another language or format, please call 1-866-689-1523 (TTY: 711). The call is at no cost to you.