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How to Enroll

If you qualify for health care under Medicaid, you can choose Turquoise Care from Blue Cross and Blue Shield of New Mexico. First, you apply for Medicaid. Then, you can choose BCBSNM as your health plan if you are eligible.  

How Do I Join?

You can find information about the Medicaid program on the New Mexico Health Care Authority (HCA) website. To apply for Medicaid, you can use one of these options:

Online

Apply online for benefits at Yes New Mexico.

Apply for Medicaid
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In Person

Visit a State of New Mexico Income Support Division (ISD) office. When you're ready to select a health plan, let your ISD case worker know you wish to choose Turquoise Care.

Check the List of SD Offices
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By Phone

If you want to apply for Medicaid and have questions, call HCA.

Call 1-800-283-4465

Who Can Join the New Mexico Medicaid Program?

Most people who are already enrolled in a New Mexico Medicaid program will be eligible for Turquoise Care. For all Medicaid programs, you have to meet certain federal and state guidelines. These include:

  • Residency – You'll need some type of I.D. to prove you live in New Mexico.

  • Income requirements – You'll have to meet Federal Poverty Levels set by the U.S. Dept. of Health and Human Services.

  • Citizenship – You'll need to verify you are a U.S. citizen or lawful permanent resident. Check the list of acceptable documents for proof of U.S. citizenship.

For more information about eligibility, check the HCA website.

Learn about the New Mexico Medicaid program on the HCA website.

Ready to Choose a Turquoise Care Health Plan?

Once you are a Medicaid member, you can choose a health plan. You can enroll with a managed care organization (MCO). BCBSNM is one of the MCOs that offers Medicaid health plans.

Choosing health care is important to you. Your health is important to us. That's why BCBSNM offers benefits to help meet your needs. As a BCBSNM member, you have access to full Medicaid benefits. And, when you choose us, you also get value-added services.

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CONTACT US

Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call us Monday through Friday, 8 a.m. to 5 p.m. Mountain Time.

If you call after hours, please leave a message. We’ll call you back on the next business day. Members with hearing or speech loss can call the TTY/TDD line at 711.