You should use in-network providers. If you choose to go to a doctor who is not part of our network, you may have to pay for the treatment. Except in an emergency, the plan may not cover care that you get from an out-of-network provider. Check with the provider to make sure they are in the network before you get care.
Find Care
Find a Provider
Blue Cross and Blue Shield of New Mexico contracts with providers to serve your health care needs. Our plan network includes doctors, specialists, hospitals and other health care providers.
IN-NETWORK CARE
Get the Care You Need
Find a Doctor or Hospital
Our Provider Finder® makes it easy to search for providers in your area.
Find a Provider
Virtual Care
Speak with a doctor 24/7. If you need urgent care, use Virtual Visits. For routine care, sign up to use Virtual PCP.
Learn About Virtual Care
Care Coordination
If you need help to manage your health care needs, our Care Coordinators can help.
Get More HelpDo you need a printed copy of the Provider Directory? Call Member Services at 1-866-689-1523 (TTY: 711) and we will mail it to you.
Do I Need a Primary Care Provider (PCP)?
You must choose a PCP when you join the plan. Our network has PCPs in almost every county in the state. There's also a wide selection of specialists. With Turquoise Care, you can pick your PCP. If you don’t choose a PCP, one will be assigned to you. Your PCP is your personal doctor. They know your health history. They will give you most of the care you need. Your PCP can refer you to a specialist or other provider if needed. Referrals are not required, but some services may need prior approval before they are covered. Ask your PCP because they are best qualified to help arrange your medical care.
Find Other Care
Search for Vision Providers
Do you need to find a vision provider in your area?
Find a Vision Provider*Please note the PDF is a large file and may take a while to download. Internet speed, browser and computer hardware may impact your download time.
The machine-readable file is large and download time may take a while. Internet speed, browser and computer hardware may impact your download time. The file has been compressed and provided in a ZIP format. Click on the link above to download and save the ZIP file to your computer. To unzip the file: Click on the ZIP file and you will have an option to unzip or extract. Follow the instructions. The process will create a new folder with the contents of the ZIP file (the full machine-readable file). Depending on your operating system, you may need to download a tool to open (un-zip) the file. There are tools available on the internet; some are at no cost.