All members can enroll in the Turquoise Rewards Program. This program allows you to earn reward points (credits) when you take certain healthy actions*. You will get a catalog when you earn your first points. Spend your points at the Turquoise Rewards online store. Choose from lots of catalog items.
Turquoise Care for Native Americans
Blue Cross and Blue Shield of New Mexico has been insuring New Mexicans since 1940. We are committed to the well-being of the communities we serve. This includes Native Americans who live on or off tribal lands.
Get the Care You Need
BCBSNM is one of the managed care organizations that offers Medicaid health plans. Our plan is designed to help meet the health care needs of all New Mexicans. If you qualify for the New Mexico Medicaid program, you can choose to enroll in this plan.
Some of the health programs, services and tools we offer include:
Value-Added Services |
The plan covers more than just standard Medicaid benefits. We also offer extra services to help keep you and your family healthy. |
Native American Traditional Healing and Wellness Benefit |
Native American members can get a grant for services provided by a Traditional Healer. Call 1-877-232-5518 to request the Traditional Medicine Benefit. Members with hearing or speech loss can call the TTY line at 711. |
Maternity Services |
If you are a member who is pregnant and get timely health care, you can receive a car seat, portable crib or diapers from Finity at no charge. To find out about these member rewards, call 1-877-806-8964. Learn about maternity programs and services. |
Care Coordination |
If you have health issues, Care Coordination can help you manage them. You can learn about health care you may need. Our case managers may be able to help if you have:
Members can ask to be assigned to a Native American Care Coordinator for help with their health care needs. Learn more |
Long-Term Care and Community Benefit |
The plan covers long-term care services. These services help you meet health or personal needs. This type of care can help you stay independent. Learn more |
Behavioral Health Services |
Behavioral health can affect overall health. We want to help members get quality care for their mind and body. This care is meant to help those with:
The type of service needed depends on the situation. Our Care Coordinators can help. They can help members find out what is covered. They can also let you know if a service needs to be approved before you get treatment. Learn more |
Transportation Services |
Non-emergency medical transportation is a benefit of the plan. BCBSNM contracts with ModivcareTM for transportation services. This includes rides to and from a health care facility. These services are for members who have no other way to get to a doctor. Modivcare will make sure your medical needs are approved before the ride is arranged. Learn more |
Preventive Screenings |
Here are guidelines to help you manage your care. Ask your doctor about what screenings you might need. |
School-Based Health Centers |
The New Mexico Alliance for School-Based Health Care represents school-based health centers (SBHCs) in New Mexico and in tribal communities. They promote and advocate for health care and health education in the schools. Students can access preventive care at their local SBHC, including well visits and EPSDT* screenings. Preventive health care is available for everyone to stay healthy and prevent illness. You can find a local SBHC near you by visiting nmasbhc.org. *EPSDT = Early and Periodic Screening, Diagnostic and Treatment |
Children in State Custody (CISC) |
All members who are considered CISC will be enrolled through Presbyterian Health Plan. Native American members can choose the managed care organization (MCO) they would like to be enrolled in. If members identified as CISC decide to enroll in BCBSNM, they are required to have a comprehensive well-child checkup within 30 days of coming into state custody. If you have questions about CISC, you can call us at 1-866-689-1523. You can also learn more about CISC on the . |
Learn more about how this plan works in the .
Native American Advisory Board
The Native American Advisory Board (NAAB) is a team that can advise BCBSNM on issues related to Native Americans. NAAB plays a key role in helping BCBSNM improve the health plan. We want to know your experience with the health plan and the health care you receive. This board can include health plan members and their family. It may also include appointed tribal representatives and providers. Check the .
Need More Information?
- Contact Blue Cross and Blue Shield of New Mexico
- BCBSNM Tribal Liaisons:
- Bonnie Vallo (Laguna/Acoma Pueblo) – 1-505-816-2210
- Julia Platero (Diné Nation) – 1-505-816-2131
- Winona Gishal (Diné Nation) – 1-505-816-2116
- – The Health Care Authority (HCA) website provides information about the Turquoise Care program and more
- – HCA’s member portal for assistance (Medical, Food, Cash, Energy)
Earn Member Rewards
Enroll Online
To use your points, you can enroll on the Turquoise Rewards website.
Visit Turquoise Rewards
Call to Enroll
Call Turquoise Rewards to enroll. Or call to make an order with your earned points.
Call 1-877-806-8964What Other VAS Can You Get With This Plan?
Check the list of . Some services are not always offered all year long. Some may have limits or change from year to year.
Get ready to get more from your plan. Call Member Services at 1-866-689-1523 (TTY: 711) to find out more. Ask if you are eligible for some or all of these VAS.
MEMBER RESOURCES
Helpful Tools and Resources
Are you trying to find a provider or locate a form or document to help you manage your plan? Get the information you need. We’re here to help.
Find a Doctor or Hospital
Our Provider Finder® makes it easy to search for providers in your area.
Find a Provider
Forms and Documents
For details about your plan, check your Member Handbook.
Go to Forms and Documents
Modivcare is an independent company that has contracted with Blue Cross and Blue Shield of New Mexico to provide transportation services for members with coverage through BCBSNM.
BCBSNM makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.
*Points/credits are for qualifying catalog use only. Points/credits have no cash or monetary value and can never be exchanged or redeemed for cash. They are not transferable to other persons. They may not be combined with other member’s points/credits or with other rewards or incentive programs offered by Turquoise Care. Turquoise Rewards are subject to change without notice.