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Medical Policies

Blue Cross and Blue Shield of New Mexico Medical Policies are based on scientific and medical research. They are often used as a guide to decide what is covered by a health plan. Medical Policies can relate to topics such as:

  • Medical procedures
  • Treatments
  • Drugs
  • Devices

BCBSNM puts these policies online. Medical Policies are not medical advice or care. They do not promise any results. BCBSNM does not give medical advice. BCBSNM does not provide health care. Independent health care providers are responsible for:

  • Diagnosis
  • Treatment
  • Medical advice

Members may talk about Medical Policies with their health care providers. Members should always talk to their health care providers about any health questions or concerns. Review Medical Policies.

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Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call us Monday through Friday, 8 a.m. to 5 p.m. Mountain Time.

If you call after hours, please leave a message. We’ll call you back on the next business day. Members with hearing or speech loss can call the TTY/TDD line at 711.