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Tests and Testing Sites

Getting Tested

If you think you may have the virus or have been exposed to someone who has it:

  • Call your doctor right away. Your doctor can order a COVID-19 diagnostic test and coordinate your testing at an in-network lab. 
  • If you don’t have a primary care doctor, we can help you find one. Call us at the Customer Service number listed on your BCBSNM member ID card.
  • Find an in-network doctor by logging in to Blue Access for MembersSM or downloading the BCBSNM app1 to use our Provider Finder®.

Testing sites:

Not all testing sites are the same. To make sure the associated costs for getting diagnostic tests are covered by your BCBSNM plan:

  • Find out if the testing provider is in your health plan’s network. Some testing locations may not be in your health plan’s network, particularly if they aren’t part of a medical group or facility.
  • Ask your doctor to refer you to an in-network testing site. Some labs and hospitals may not provide testing without a doctor’s order.
  • Find out if the testing site is charging a separate/additional fee to give you the test, and exercise caution if visiting a non-State regulated or out-of-network “pop-up” testing site which may not have the same standards or billing practices as an in-network provider with your health plan. 

At-home testing:

  • Check your Benefit Book to find out if you can get FDA-authorized, over-the-counter COVID-19 tests for diagnosing COVID-19 through your BCBSNM/Prime Therapeutics® pharmacy benefits.
  • If you use a pharmacy in Prime’s network, you may not have to submit a separate claim when you buy the tests at the pharmacy counter.
  • Your plan may cover up to 8 tests every 30 days per covered person. (For example, you may be able to buy 4 boxes that include 2 over-the-counter COVID-19 tests.)
  • Find complete details in our FAQs.
  • If you have Medicare Part B (includes Medicare Advantage), you can get up to 8 free over-the-counter tests each month, until the end of the COVID-19 public health emergency. You may need to show your red, white and blue Medicare identification card. Find more information here.

1To download the BCBSNM app, text BCBSNMAPP to 33633 or search for BCBSNM in the Apple App Store or Google Play. Message and data rates may apply.