Have questions? We’re here to help.
Have questions? We’re here to help.
To learn more about our products and services, contact your agent, broker or consultant. Our Blue Cross and Blue Shield of New Mexico (BCBSNM) sales team will work with your representative to present health insurance solutions to your organization.
The following numbers are for our employer customers. BCBSNM members should use the numbers on the back of the member ID cards for service.
Group Membership and Eligibility Inquiries
1-855-346-2015
Small Group Account Management
1-800-281-0446 Options 2, then Option 1
Benefit, Claims and Member Inquiries
1-800-432-0750
Group Billing and Accounts Receivable
1-800-320-2595
Prescription Inquiries (Prime Therapeutics®)
1-800-423-1973
BlueCare DentalSM
1-866-739-4090
1-888-706-0583
Monday – Friday: 8:00 a.m. to 11:00 p.m. MT
Saturday: 8:00 a.m. to 4:30 p.m. MT
Blue Cross and Blue Shield of New Mexico
5701 Balloon Fiesta Pkwy
Albuquerque, NM 87113300