You are about to access Global® Core on the Blue Cross and Blue Shield (BCBS) Association website. Global Core helps Blue Cross and Blue Shield of New Mexico (BCBSNM) members find doctors, hospitals, and health services in more than 200 countries around the world.* The Global Core Find a Provider tool can help members find contracted providers in countries outside the U.S.
Medicaid members do not have Global Core benefits. Medicaid coverage only applies within the U.S. Medicaid members are covered only within their service area. This service area includes New Mexico and surrounding state counties that are contracted with BCBSNM.
HMO members and Medicare Supplement Plan F members can use the Global Core program only for emergency care. If HMO or Medicare Supplement Plan F members get care from doctors or hospitals not contracted with BCBS Plans, they will pay the provider up-front. Members will have to pay the usual out-of-pocket expenses such as deductible, copayment, coinsurance, or non-covered services. Later, they will complete an international claim form and send it to the BCBS Global Core Service Center.
For more information, call the customer service number listed on your BCBSNM member ID card. You can also check your benefit materials (member handbook, benefit booklet, or Explanation of Coverage).
*Coverage may vary for each BCBS Plan, so members need to check their plan benefits before traveling. Does not apply to Medicaid, Medicare Supplement Plans A and B, or Medicare Carveout members.
Provider Finder® Disclaimer
You are leaving the Blue Cross and Blue Shield of New Mexico (BCBSNM) website and are about to enter another secured site with information for our members. This site may include information about prescription drugs, medical conditions, and other treatments that may not be covered by your specific health care benefits plan. This information does not necessarily represent the views of BCBSNM, nor should it be construed as an endorsement by BCBSNM. BCBSNM assumes no liability or responsibility for damage or injury to persons or property arising from the use of any product, information, idea, or instruction contained on the site. BCBSNM does not guarantee or make any representations regarding the accuracy of any statements made on other websites.
The information on this site is not a substitute for professional health care. For medical guidance, consult your physician. For questions about your BCBSNM health care benefits plan, call the customer service number listed on your member ID card.