After You Enroll
Medicare must approve your enrollment before you are officially a member. This generally takes about 10 business days.
Within 10 days of getting your enrollment form, we’ll send you an acknowledgement letter. After your enrollment is approved by Medicare, you’ll get a confirmation letter.
You should receive your welcome kit in the mail no later than December 31 for the Annual Enrollment Period. It will include the formulary, Evidence of Coverage and other helpful information. During other enrollment periods, the welcome kit is sent within 10 days of enrollment completion and acceptance.
Personal Phone Call
We will call to welcome you to the plan. We’d like to know if you have questions about your benefits or if you have special needs we should know about. We might also ask you a few basic health questions, help you set up your Annual Wellness Exam, and talk more about the Rewards & Incentives program.
Find a Provider
If you haven’t already, use Provider Finder® to choose a primary care provider (PCP) who is in your plan’s network. Set up your Annual Wellness Visit with your provider once your coverage is active.
Find an in-network provider
Your Annual Wellness Exam Checklist
This checklist is a great tool to help you cover all the bases with your provider. Print it out and take it to your appointment.
Access the Annual Wellness Checklist.
Your Protections in This Plan
Blue Cross Medicare Advantage Dual Care agrees to stay in the program for a full year at a time. Each year, the plan decides whether to carry on for another year. Even if Blue Cross Medicare Advantage Dual Care leaves the program, you will not lose Medicare coverage.