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Blue Cross and Blue Shield of New Mexico wants you to get the most from your plan. Understanding how it works and having the right resources can help. Learn the details of what’s covered in your Blue MedicareRx plan. Get the forms you need to order prescription drugs by mail, submit a claim, and more.
Your pharmacist will usually submit claims for prescriptions you received. Once the claim is filed, you will receive an Explanation of Benefits from us.
Blue Cross MedicareRx Plans have processes in place to address Medicare coverage issues, complaints and problems. If you have issues, complaints or problems with your Medicare plan or the care you receive, you have the right to make a complaint. You can find more information on the Drug Coverage, Appeals and Grievances page.
If you would like to submit feedback directly to Medicare, please use the Medicare Complaint Form or contact the Office of the Medicare Ombudsman.
Last Updated: June 21, 2022
Last Updated: 09302022