Alerts & Announcements
Stay informed with the latest Medicare alerts and announcements from Blue Cross and Blue Shield of New Mexico.
USPS Delays May Impact Delivery of Premium Notices
Due to recent delays in the U.S. Postal Service (USPS) mail delivery, some communications from Blue Cross and Blue Shield of New Mexico (BCBSNM) may not reach you as quickly as usual. This includes premium payment notices, member ID cards, explanations of benefits and other benefit materials.
We are aware of these delays and apologize for the inconvenience. To prevent any break in benefits:
You can pay your premium by phone. Call the Customer Service number listed on your BCBSNM member ID card for help paying your premium.
You can print a new member ID card, review your explanation of benefits and other coverage information by logging into your Blue Access for MembersSM (BAMSM) account online or by using the mobile app.
Blue Cross Medicare AdvantageSM Members May be Eligible to Receive Electronic Tablets
During the COVID-19 pandemic, we’re lending electronic tablets to Blue Cross Medicare AdvantageSM members who meet program qualifications. Members can use the tablet to schedule telehealth visits with their doctors and to access plan benefits. For more information, call customer service at the number on your member ID card.
Keep Your Health Care Coverage During COVID-19