Policy Documents for Blue Balance Funded Plans

Below is a list of actual Blue Cross and Blue Shield of New Mexico policy documents for Blue Balance Funded group coverage. These policies describe how the plans generally work and include eligible expenses, claim filing steps, appeals procedures, coverage limitations and exceptions, and more.

Help locating your policy

• Get your policy documents through your online account .
• Get your policy documents through the BCBSNM app. Learn more about the BCBSNM app. 
• Contact a customer service representative at 1-800-236-1702 to get help finding or accessing your policy documents.
• If you have coverage through an employer, you may want to contact the employer's benefit administrator to get the name of your plan.
• If you know you have a level funded health plan, and you know its name, find it below and download the policy.