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Send us a question or request more information. Our team is here to help you get a 2020 health care plan for yourself or family.

Tab One Ask Question

Ask a Sales Question

Please fill out the form below and a licensed agent will contact you to help answer your questions.

First Name* Please enter a valid first name

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Phone* Please enter a valid phone number

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You must be at least 18 years old to submit a request.

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Tab Two Request Brochure

Request a Brochure

Please fill out the form below and we will send you information about our health insurance plans.

Select a Brochure*

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Email Address* Please enter a valid email address

Phone Number Please enter a valid phone number

If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

You must be at least 18 years old to submit a request.

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Tab Three Request Agent

Online Agent Request Form

Please fill out the form below and a Blue Cross and Blue Shield of New Mexico authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

Please select the product you are interested in

Individual and Family Products Medicare Plan Options (Medicare Advantage, Medicare Supplement, Part D)

First Name* Please enter a valid first name

Last Name* Please enter a valid last name

Email Address* Please enter a valid email address

Date of Birth* Please enter a valid date of birth (MM/DD/YYYY)

City*

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State*

Please select a state

Zip Code* Please enter a valid zip code

Phone* Please enter a valid phone number

You must be at least 18 years old to submit a request.

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Tab Four Call Us

Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-888-809-1135
Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT

Customer Service:
1-866-236-1702
Calls may or may not be answered inside the United States.

Monday – Friday: 6 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

New to Medicare or Need Help Shopping for a Plan?

Call us at 1-866-286-6159 TTY 711

We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

P1631

Special Enrollment – Moving

If you're moving, your address may not be the only thing changing. You may be able to change your health care coverage. That's because moving is a qualifying event.

You may qualify for special enrollment if you have had at least one day of health care coverage during the 60 days before your move and are:

Moving out of state, or
Moving to an area within your state, but your health insurance plan or network is not available

If either of these qualifying events apply to you, you have 60 days to change or enroll in a new health plan after moving.

I have a Blue Cross and Blue Shield of New Mexico (BCBSNM) health plan. How do I change my address and enroll in a new plan?

If you enrolled on the New Mexico Health Insurance Exchange, please visit BeWellNM.com .
If you have health care coverage through your employer, call your company's benefits or HR department.

What if I don't qualify for Special Enrollment?

Depending on your income, you may qualify for Medicaid or CHIP. There is no special enrollment period for these government offered coverage options — you can apply at any time.

Members of American Indian and Alaska Native tribes can enroll any month, not just during open enrollment. You can even apply for cost assistance.