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Increasing access to quality, affordable health care is why we’re in business, and we support sustainable efforts to improve health equity and health outcomes across New Mexico.

Collaborating to Expand Access

Recognizing the importance of supporting kids’ mental health now more than ever, Blue Cross and Blue Shield of New Mexico (BCBSNM) teamed with education technology company EVERFI to launch a statewide mental health education program for middle and high school students.

As of February 2022, more than 2,343 students at 33 schools have received the education, representing over 2,000 hours of learning with the no-cost digital Mental Wellness Basics course, introducing students to mental health, healthy coping strategies and accessing help for themselves and their peers.

BCBSNM also worked with EVERFI to launch a Mental Wellness Education program that provides New Mexico educators with a digital platform featuring resources and education on how to support their mental well-being.

Man and woman showing off their vaccinated arms

To improve vaccination rates, BCBSNM and New Mexico Department of Health worked together to more accurately determine which members are behind on immunizations for vaccine-preventable diseases, including COVID-19.

The effort helped BCBSNM more than double its vaccination rate tracking, allowing our teams to notify members, provide vaccine education and help them find providers to get caught up. BCBSNM also encouraged health care providers and employer groups to reach out to these members about their immunization gaps.


Bringing Care to Communities

Our Care Van® mobile health program collaborates with community partners to bring immunizations, vision and dental screenings and health education to communities across the state.  

Amid the COVID-19 pandemic, the program sought innovative partnerships that would help provide COVID-19 vaccines where New Mexicans live and work. As a result, BCBSNM teamed with independent health care providers and community organizations to hold vaccine clinics at McDonald’s in Rio Rancho and Española — two events at each location to provide first and second vaccines.

The program’s two vans reached more than 5,400 New Mexicans and provided about 1,160 immunizations, including 532 COVID-19 vaccinations, and 1,490 other preventive health services.

BCBSNM employees and volunteers at mobile health program event

Helping New Mexicans Get Coverage

The Care Van program also provided no-cost screenings and information at events organized to help New Mexicans navigate coverage options during open enrollment.

BCBSNM expanded its Medicare Advantage offerings to six new counties, providing new coverage options to 50,000 additional Medicare-eligible New Mexicans, particularly in rural and underserved areas.

20,480 network providers

598,000 members

2,650 immunizations and other health services delivered with 2 Care Vans

Network providers and members as of 12/31/2021


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