Skip to main content

Medical Benefits

Blue Cross and Blue Shield of New Mexico covers your physical health care needs. Your Turquoise Care plan includes:

  • Preventive care services to help keep you healthy
  • Well-child visits for kids from birth to age 21
  • Early and periodic screening, diagnostic and treatment (EPSDT)
  • Family planning services
  • Urgent care
  • Emergency care

What is Covered?

Here are just some of the services covered when medically necessary:

Covered Service

Does service need prior authorization?

Office visits to PCPs or specialists

No

Diabetes self-management services

Depends on the exact service

Podiatry (foot and ankle) services

Depends on the exact service

Routine exams for kids and teens

No

Pregnancy related and maternity services

No

Covered services provided in school-based health clinics

No

Medical supplies; durable medical equipment

Depends on the exact service

Ground and air ambulance

No

Hospital services (inpatient, skilled nursing)

Yes

Dialysis services

Yes

Surgery, including pre- and post-operative care

Depends on the surgery. All transplants and pre-transplant evaluations require prior authorization.

Lab tests, x-rays, EKGs, medical imaging

Depends on the exact service

Special rehab services such as physical therapy, speech therapy, cardiac rehab, etc.

Yes

Home health care and IV services

Yes

Chemotherapy and radiation therapy

No

Hospice

Yes

To learn more about covered medical benefits, check the Member Handbook.

What is Not Covered?

Health care that is not covered includes:

  • Treatments that are not medically necessary 
  • Cosmetic services
  • Procedures that are still being tested or experimental
  • Care from a non-licensed provider
  • Getting care in an emergency room for health issues that are not emergencies

Check the Member Handbook to learn more about what your plan covers.

Resources to Stay Healthy

Don't forget to talk with your PCP about how to stay fit and eat right. There are recommended health screenings for adults and kids. Here are guidelines to help you manage your care. Ask your doctor about what screenings you might need.

GET MORE FROM YOUR PLAN

Value-Added Services

Your plan offers more than just your standard Medicaid benefits. We offer extra services called value-added services (VAS). These VAS are designed to help keep you and your family healthy. 

MEMBER RESOURCES

Helpful Tools and Resources

Get the information you need. We’re here to help. 

Stethoscope icon.

Find a Doctor or Hospital

Our Provider Finder® makes it easy to search for providers in your area. 

Find a Provider
Transportation van icon.

Transportation Services

Learn how you can get a no-cost ride to your medical appointments.

Schedule a Ride
Document icon.

Forms and Documents

For details about your plan, check your Member Handbook.

Go to Forms and Documents
Phone icon.

Contact Us

If you have questions about your plan, call Member Services.

Get More Help